Effective Date: 6/9/2026
These Terms and Conditions govern your use of the CTSS website. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you should not use this website.
This website is provided for general informational purposes about CTSS, our services, service areas, projects, and commercial low-voltage capabilities.
You may use this website only for lawful purposes. You agree not to use this website in a way that could damage, disable, overload, or interfere with the website or its normal operation.
The information on this website describes general services offered by CTSS, including structured cabling, fiber optics, video surveillance, access control, intrusion systems, AV and video conferencing, network infrastructure, and related low-voltage systems.
Website content does not create a contract, guarantee service availability, or guarantee that CTSS will accept or perform any specific project.
Submitting a contact form, quote request, email, or phone inquiry does not create a binding agreement between you and CTSS.
Any estimate, proposal, scope of work, pricing, schedule, or service commitment must be confirmed separately in writing by CTSS.
Project pricing and availability may depend on site conditions, system requirements, material availability, labor needs, permitting, customer approvals, and other project-specific factors.
When requesting service information, estimates, or project work, you agree to provide accurate and complete information.
You are responsible for ensuring that you have the authority to request work at the property or business location involved. You are also responsible for providing reasonable access to project areas, existing systems, electrical rooms, telecom spaces, ceilings, walls, network closets, and other areas necessary for evaluation or installation.
Information on this website is not professional engineering advice, legal advice, or a guarantee of security performance.
Security, surveillance, access control, alarm, and low-voltage systems can reduce risk, improve visibility, and support property operations, but no system can prevent all incidents, failures, unauthorized access, theft, vandalism, downtime, or loss.
CTSS makes reasonable efforts to keep website information accurate and current, but we do not guarantee that all content is complete, accurate, or up to date.
We may update, change, remove, or revise website content at any time without notice.
All website content, including text, images, graphics, logos, layouts, icons, and design elements, is owned by CTSS or used with permission unless otherwise stated.
You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission from CTSS.
This website may include links to third-party websites, embedded tools, maps, videos, analytics platforms, or other external resources.
CTSS is not responsible for the content, accuracy, security, availability, or privacy practices of third-party websites or services.
You agree not to:
This website is provided on an “as is” and “as available” basis.
CTSS does not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components.
To the fullest extent permitted by law, CTSS disclaims all warranties related to the website and its content, whether express or implied.
To the fullest extent permitted by law, CTSS will not be liable for any damages arising from your use of this website, inability to use the website, reliance on website content, or interaction with third-party links or tools.
This includes direct, indirect, incidental, consequential, special, or punitive damages.
Any actual project, installation, service work, maintenance, inspection, or consulting performed by CTSS may be governed by a separate written proposal, estimate, invoice, contract, or service agreement.
If there is a conflict between these website Terms and a written agreement signed or approved by CTSS, the written agreement controls for that specific project or service.
Your use of this website is also governed by our Privacy Policy, which explains how CTSS collects, uses, and protects information submitted through the website and communications.
CTSS may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.
These Terms and Conditions are governed by the laws of the State of Ohio, without regard to conflict of law principles.
For questions about these Terms and Conditions, contact CTSS:
CTSS
Custom Technology and Security Solutions LLC
Phone: (330) 708-5370
Email: rob@ctsspro.com